Building an Effective Omni-Channel Digital Testing Strategy

The advent of digitalization has brought in a new era of testing. Businesses are focusing on creating great consumer experience by providing various avenues to interact with the business. Gone are the days when ticket booking or ordering groceries was possible only by logging on to a computer system. Now you can simply sit at your couch and ask Voice Assistants like Alexa or Siri to do it or even tap your way on your phone from the comfort of your couch. Businesses have mastered the art of leveraging various digital touchpoints to reach their customers. And with the rise of Multiexperience Development Platforms, Digital Testing has become all the more important. In this webinar we will learn about how to test on these various touchpoints and understand the challenges that Omni-Channel Testing brings to tackle them with the right approaches and solutions.

Agenda -

  • What is Omni-Channel Testing
  • Overview of Different Modalities
  • Understanding Multi-Experience Testing


Shueb Ahmed LinkedIn

Shueb – Lead – Pre sales Consultant at pCloudy and has around 9 years of experience in IT. Prior to this role he was working with Micro Focus as Pre Sales Consultant For Application Delivery Management Portfolio catering DevOps, Automation, Performance, Cloud and mobility.


51 Mins

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