Case Study · Telecom

How a Leading Passwordless Security Provider Reduced WiFi Authentication Testing Effort by 65% with Pcloudy 

  The Customer A leading cloud-native cybersecurity provider specializing in certificate-based, passwordless network security needed a more efficient way to validate its WiFi authentication workflows.  The company’s platform enables enterprises, universities and educational institutions to securely onboard devices and authenticate…

Telecom 10K+ employees Published 2026
Impact at a glanceResults delivered with Pcloudy
10K+Company Size
65%Reduction in Manual Testing Effort
100%Coverage of Required EAP Methods
 

The Customer

A leading cloud-native cybersecurity provider specializing in certificate-based, passwordless network security needed a more efficient way to validate its WiFi authentication workflows. 

The company’s platform enables enterprises, universities and educational institutions to securely onboard devices and authenticate users through digital certificates, eliminating the need for traditional WiFi passwords. 

However, ensuring reliable network access required validating an interconnected process involving user onboarding, Single Sign-On (SSO), certificate issuance, cloud RADIUS authentication and physical WiFi connectivity. 

With multiple device platforms and three EAP authentication methods to support, the customer needed a scalable approach to validating the complete onboarding journey. 

Pcloudy helped address this requirement through a custom Private Cloud testing environment that brought real devices, wireless infrastructure and test automation together. 

The Challenge

Automating Complex WiFi Authentication Workflows Across Real Devices 

The customer’s existing testing process relied on repeated manual configuration and validation across multiple authentication scenarios. 

Unlike conventional application testing, WiFi authentication required several interconnected systems to function correctly. Even when a certificate was successfully installed, a device could still fail to connect to the network. 

The customer faced four major challenges: 

1. Complex End-to-End Authentication 

The onboarding process involved five critical stages: profile configuration, user onboarding, SSO authentication, certificate enrollment and network connectivity. A failure at any stage could prevent successful WiFi access, making complete workflow validation essential. 

2. Multiple EAP Authentication Methods 

The customer needed to repeatedly validate PEAP, EAP-TTLS and EAP-TLS, each requiring appropriate SSID configurations and integration with cloud RADIUS servers hosted on AWS. 

3. Cross-Platform Testing Requirements 

With client applications supporting Android, iOS, Windows, macOS and ChromeOS, the customer had to account for platform-specific onboarding and authentication behavior. The documented testing requirements included Android, iOS, Windows and macOS. 

4. High Manual Validation Effort 

Repeated device setup, certificate checks and WiFi connectivity verification required substantial manual effort. The customer needed a more repeatable approach without compromising real-world network authentication testing. 

The Solution 

A Custom Private Cloud Test Environment for End-to-End WiFi Authentication 

Pcloudy designed and deployed a dedicated WiFi authentication test bed at its Mumbai data centre, bringing together physical wireless infrastructure, real mobile devices and automated test execution. 

The solution was built around four capabilities: 

1. Configurable WiFi Authentication Infrastructure 

Pcloudy integrated a Ruckus wireless access point configured to support PEAP, EAP-TTLS and EAP-TLS. Each authentication configuration connected to the customer’s cloud RADIUS servers hosted on AWS, enabling testing against the actual authentication infrastructure. 

2. Real-Device Authentication Testing 

Android and iOS devices were placed alongside the access point, allowing tests to exercise genuine WiFi association and network authentication rather than relying on simulated connectivity. 

3. Automated End-to-End Onboarding 

The automation framework executed the onboarding journey from an unenrolled device, covering the landing page, client download, identity-provider sign-in, certificate enrollment and authenticated network connection. 

This ensured validation extended beyond certificate installation to the actual ability of a device to connect securely. 

4. Unified Test Automation with Mobilewright 

Using the existing Mobilewright framework, Pcloudy enabled repeatable test execution across the three EAP methods. 

The framework supported parallel execution and automated connectivity verification, producing pass-or-fail results for each authentication method. 

By integrating physical network hardware, real devices and automation into one environment, Pcloudy enabled the customer to replace repeated manual validation with a standardized authentication testing workflow. 

Results 

65% Less Manual Effort. Three EAP Methods. One Automation Framework. 

The custom deployment enabled the customer to automate complex authentication workflows while retaining real-world network validation. 

65% Reduction in Manual Validation Effort 

Automating repeated authentication testing reduced manual validation effort by 65%, minimizing the need for repetitive device setup and connectivity checks. 

100% Coverage of the Three Required EAP Methods 

PEAP, EAP-TTLS and EAP-TLS were validated through a unified automation framework, allowing the customer to execute the required authentication scenarios consistently. 

End-to-End Authentication Validation 

The automated workflow covered all five critical onboarding stages, extending verification from user onboarding and certificate issuance to successful network authentication. 

Repeatable Testing on Real Devices 

With real Android and iOS devices, a physical wireless access point and automated execution, the customer established a consistent environment for validating network authentication. 

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