Device Bookings and Reservations
- What is max. duration a device can be reserved?
Any device based on availability can be booked for upto 12 hours. For free usage, the booking is limited to maximum of 45 minutes. For details on subscription plans and bulk booking please write to us at firstname.lastname@example.org
- What is booking cancellation policy?
Booking can be cancelled only 24hours in advance. Once booked, the corresponding credits are deducted from your account, irrespective of your actual device usage.
- How many devices can I book?
The only limit to device booking is based on available credits. You can book any number of devices as long as you have sufficient credits for the same.
- Can I access multiple devices simultaneously?
Yes. You can access any number of devices by using different tabs or windows in your browser. You would need to book devices in advance to ensure availability.
- Can I change the duration of booking after reservation or during the session?
No. Your Reservations are available only for stipulated period selected by you. We do not allow change of slot duration or slot schedule. You also cannot extend your session. We encourage you to plan your testing activities and reserve devices to ensure sufficient uninterrupted device access.However, you can cancel your booking 24 hrs in advance, for which there will be no charges.
- What is Device hour?
Device hour is the total no of hour you can use the devices for your testing.