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Usecase: Test Automation

admin | Posted on | 2 min Read

Enabled a Leading Medical Device Manufacturer to Deliver Superior Digital Experience Across Medical Devices and Apps

Introduction

In the high-stakes world of medical device manufacturing, precision and reliability are not just priorities—they are imperatives. A leading medical device company, renowned for its innovative solutions, encountered a significant challenge with their Insertable Cardiac Monitor (ICM) devices and the associated Clinic Assistant and Patient Apps. These devices play a crucial role in long-term cardiac monitoring by tracking a patient’s heart’s electrical activity, detecting irregular heart rhythms (arrhythmias), and transmitting this data seamlessly to healthcare providers or the patients themselves
via mobile applications.

Company Size: 48,000+

Problem Statement

The primary challenge was ensuring the performance and connectivity of the ICM devices with the Clinic Assistant and Patient Apps. The apps needed to reliably connect to the ICM device within a 6-foot (2-meter) range via Bluetooth Low Energy, transmitting device data and displaying real-time monitoring status. Achieving this required rigorous testing across a wide array of mobile platforms to ensure compatibility with the diverse range of mobile phone models and operating systems used by their extensive user base.

Maintaining an in-house physical mobile device lab for such extensive testing proved to be prohibitively expensive, difficult to manage, and lacked the necessary scalability. The client needed a cloud-based device lab that could efficiently and effectively address these issues while maintaining the security and privacy of sensitive patient data. Additionally, they wanted the solution to handle a high volume of tests and include features for automating testing processes to minimize manual effort.

Solution

The client sought the expertise of Pcloudy, a cloud-based app testing platform, to overcome their challenges. The collaboration began with an in-depth understanding of the specific needs and obstacles faced by the client. Pcloudy then tailored a comprehensive solution to address these requirements effectively.

Private Cloud Device Lab: Pcloudy provided a Private Cloud Device Lab, offering 24/7 access to a wide range of mobile devices and operating systems exclusively for the client. This extensive device lab ensured thorough testing across all potential user scenarios, guaranteeing compatibility with the diverse mobile phones and operating systems used by their patient base. The inclusion of Bluetooth Low Energy (BLE) connectivity allowed for accurate and reliable testing of the communication between ICM devices and mobile apps.

Compliance and Security: Understanding the sensitivity of patient data,Pcloudy offered a Private Cloud Device Lab, compliant with AICPA SOC2, GXP, ISO 27001, CSA, GDPR, and HIPAA standards. This ensured the security and privacy of patient data throughout the testing process, addressing a critical concern for the client.

Automation: Pcloudy’s integration with the client’s existing automation framework enabled the automation of repetitive test cases, significantly reducing manual efforts and increasing test coverage. The platform’s capability to run parallel tests accelerated the testing process, ensuring faster delivery of high-quality app updates

Remote Testing and Collaboration: Pcloudy’s cloud-based platform allowed engineers to perform remote testing, access real-time data, and collaborate seamlessly from different locations. This flexibility ensured that the testing process could be conducted under real-world conditions, enhancing the reliability of the results.

Detailed Insights and Quick Resolution: Pcloudy provided detailed insights into test results, enabling quick identification and resolution of issues. This feature was crucial in maintaining the high standards of performance and reliability expected from the client’s ICM devices and associated apps.

Result

The collaboration with Pcloudy led to remarkable improvements in the client’s app testing processes. Transitioning from a physical test infrastructure to a cloud-based test infrastructure resulted in cost savings of 60%, eliminating the expenses associated with sourcing and maintaining physical devices. Automation and parallel testing capabilities reduced the overall testing time by 70%, significantly accelerating the release cycle for app updates. The access to a wide range of devices ensured comprehensive test coverage, allowing the identification of potential issues before they could impact end-users.

Furthermore, the remote access and real-time test reporting features of Pcloudy enhanced collaboration among the client teams, leading to quicker decision-making and issue resolution. The rigorous and thorough testing process ensured the optimal performance of the ICM devices, increasing the confidence of both clinicians and patients in the reliability of these critical medical devices. This collaboration not only improved the efficiency and effectiveness of the testing process but also reinforced the company’s reputation for delivering high-quality, dependable medical solutions.

admin | Posted on | 2 min Read

The Just Group Streamlines Regression Testing Across 7 Brands & 14 Web Applications with Pcloudy’s Test Automation

Customer Overview & Need

The Just Group is a retail conglomerate based in Melbourne, Australia that has been
doing business since 1970. It currently operates over 1,000 retail locations across Australia, New Zealand, Singapore, and the U.K., and employs more than 6,000
people.

The company needed the right test automation platform to help reduce the time and effort teams were spending doing regression testing.

Company Size: 10,000+

Business Challenge

Performing regression testing for seven different fashion brands and fourteen web applications was difficult for The Just Group. The tedious process required an enormous amount of time and effort from their teams.

Regression testing was especially challenging whenever new updates were pushed or functionalities were added to their applications. Because of this testing burden, The Just Group was only able to push half the amount of changes they wanted to.

Solution

The Just Group used Pcloudy’s no-code platform to streamline their regression testing processes. Pcloudy’s seamless end-to-end test automation capability allowed the company to speed up regression testing across their multiple platforms and brand websites.

Results

  • Reduced regression testing cycle times by 68% and eliminated the need to hire additional testers.
  • Eliminated bottlenecks and improved the company’s ability to push through more updates.
  • Automated tedious manual reporting.

Testimonial

“The reduction in the time we spend doing regression testing and testing in general is
tremendous. And working with the Pcloudy team has been a great experience. We plan on using them for all our future testing needs.”

  • Shyam Mohan, Business Analyst, Quality Assurance

The Just Group

admin | Posted on | 2 min Read

Empowered a Global Pharma Leader with 10X Faster Testing Using our No-Code Automation Platform

About Client

Our client is a top-tier global pharmaceutical company, headquartered in Manhattan, New York City, with a rich legacy dating back to 1849. Renowned for pioneering research and development, they are dedicated to advancing health and wellness with a comprehensive portfolio of medicines and vaccines.

Employing approximately 83,000 individuals across the globe, they are dedicated to empowering healthcare professionals and patients with innovative digital products and robust mobile applications, a testament to their unwavering commitment to quality, safety, and value in healthcare.

Challenges

The client faced a multi-dimensional set of challenges in their application testing workflow. Predominantly reliant on manual testing, the process was slow and prone to errors, significantly delaying the deployment of important updates. The vast diversity of mobile devices and browsers used by their international customer base compounded the challenge, as it became increasingly difficult to ensure consistent app performance for their consumer apps meant to increase member engagement.

 

Although the client recognized the need to transition to automated testing for greater efficiency and accuracy, there was a notable hesitation. This reluctance stemmed from a lack of coding expertise within their resources, which they feared would hamper the shift to an automation-based approach.

Results

With the adoption of our unified app testing platform, the client experienced a significant overhaul in their testing methodology. pCloudy’s no-code automation platform allowed for the easy creation of automated, keyword-driven test scripts, effectively reducing the testing time by 10X and circumventing the need for advanced coding skills. This enabled a smooth transition to automation, even for resources without a background in coding.

Consistency in quality assurance was achieved through the automated comparison of live screenshots against baseline images, ensuring high standards of UI consistency and functional integrity. Our platform’s expansive device and browser lab ensured that the applications were rigorously tested across different devices, browsers, OS versions etc. meeting the diverse needs of the client’s global audience and increasing test coverage by 90%.

Additionally, pCloudy’s enterprise-grade security ensured adherence to the strict regulatory standards of the pharmaceutical industry with GDPR and HIPAA compliances in place, maintaining the client’s esteemed reputation for safety and reliability was seamlessly met. This strategic integration of pCloudy into their testing process not only accelerated the client’s time-to-market for new digital health solutions by 5X but also resulted in a substantial reduction in testing costs by 15X compared to their previous multi-tool strategy

admin | Posted on | 2 min Read

Empowered American Healthcare Provider to Boost Digital Transformation with 80% Test Coverage through Codeless Test Automation

Client Background

Our partner a global pioneer in healthcare’s digital transformation, serves a prestigious client base including a top-tier American healthcare provider. This provider has been an integral part of the healthcare landscape since 2018, known for its comprehensive range of insurance and health-related services. They have demonstrated a steadfast commitment to improving the accessibility and quality of healthcare, evident from their substantial annual revenue of $60.6 billion and a strong workforce of approximately 48,000 employees. Their aim is to meet and exceed the diverse needs of their clientele, offering services through both employer-paid and Medicare programs.

Challenges

As our partner’s client embarked on a digital transformation initiative, they faced significant hurdles in launching a mobile application designed to offer a seamless omni-channel experience, complete with sophisticated lifestyle and condition management tools, including features for high-risk maternity and neonatal care.

The client’s venture into this digital shift was met with the overwhelming challenge of ensuring exhaustive test coverage across various devices and platforms manually. Initially, the client was utilizing open-source tools for automation. However, these tools were heavily code-dependent, making script creation time-consuming and inefficient. This gap, along with the urgency to deliver new features swiftly and comply with strict regulatory standards, prompted our partner to seek an expert solution that could handle these complexities efficiently.

Results

Our partner turned to us to navigate these challenges. Pcloudy’s innovative no-code automation platform was the key to overcoming the testing obstacles. It enabled the rapid development of automated test scripts, greatly reducing the application’s time-to-market and facilitating the launch of its first version in a record three months. With Pcloudy’s extensive device and browser lab, they achieved 80% testing coverage of the client’s user base, enhancing the user experience significantly and fostering greater adoption. The partnership also brought about an 85% improvement in the API performance, setting a new benchmark for app functionality in the healthcare sector. This collaboration not only accelerated the client’s app release but also resulted in a cost saving of USD 350K in testing environments. Our partner and us together ensured that the client’s digital transformation journey was not only successful but also set a new standard for innovation in healthcare technology.

admin | Posted on | 2 min Read

Helped a European Banking Firm cut down on their App Testing Costs by 20X

About Client

One of the leading digital European banks that has been operating for more than 15 years and providing retail banking products and services in the European region. The company predominantly offers its services and products through various online channels and mobile banking platforms. A lot of their efforts go into ensuring a seamless digital experience across their product offerings to ensure a flawless consumer experience.

Company Size: 10,000+

Business Challenges

With a lot of emphasis on ensuring a flawless consumer experience across all their digital portfolio with a major focus on their banking application it becomes imperative that the need to test their platforms across multiple real devices is a non-negotiable

One of the biggest challenges that the banking firm faced was the lack of a system to acquire real devices faster and more efficiently. The current process that they used was a drawback as it took a lot of time and effort to set up the physical devices and also had restricted verification to test across these devices.

The cost of procurement of these devices was another major setback as acquiring new devices and maintaining them was not a cost-effective solution to budget in.

Parallel testing was another bottleneck as testing was more restricted to sequential testing by the user physically.

Our Solution

One of the real doubts that exist in the banking space is the need for high security standards to ensure an absolutely safe and secure environment to test their applications and platforms. Clearing the various security standards and compliances that were set made it easy for the banking firm to rely on pCloudy’s cloud-based testing platform.

The cloud-based testing solution was found easier and more beneficial as compared to the drawback of purchasing new devices from time to time and maintaining them. The decision was narrowed down to two vendors for their Private and Public cloud offerings. However, taking into consideration the cost, flexibility and security, pCloudy’s private cloud solution was deemed more adaptable and user-friendly.

pCloudy’s private cloud devices were used for both manual and automation testing of the firm’s mobile application. Regression and Functional testing were performed with much ease on the platform and they could scale up their automation to a great extent. Parallel testing on unlimited devices together made their releases much faster.

Result

pCloudy’s solution to provide multiple devices virtually over the cloud along with the flexibility of choosing your device models helped the bank in scaling their testing efforts. The capabilities of Parallel Testing, Automation and secured test environments with all the security compliances in place made it all the more easy for the firm to rely on pCloudy as their go-to testing platform.

The customer is immensely satisfied with the services rendered to them as it has greatly met and transformed their automation and manual testing needs. So much so that the contract was extended to render the service for three consecutive years.

With a large test infrastructure and a robust set of features and capabilities pCloudy was able to help the banking firm save previous revenue by 20X.