Dinakar
All right uh good evening good morning and good afternoon to everybody who's logged in from different parts of the world uh we welcome.
Dinakar
You to Pcloudy webinar today and uh we're excited to have you with us.
Dinakar
So welcome everyone and welcome to Pcloudy webinar on NextGen banking app testing strategies the QA strategies to deliver Flawless digital experiences specific.
Dinakar
To banking app right my name is Dakar and I'll be the host for today before we get started I would like to go over.
Dinakar
A few housekeeping rules uh you may have noticed that your line is currently muted if you have any questions you can submit your questions.
Dinakar
Using the Q&A option available uh we will answer your questions as part of the Q&A section at the end of the webinar uh.
Dinakar
Also note that this webinar is being recorded and we will send out the link of the recording to share with your colleagues later.
Dinakar
With that said uh let me introduce the speaker for today uh Jessica Jessica is a pre-sales specialist at Pcloudy she has around four.
Dinakar
Plus years of experience in the IT industry uh prior to her role at Pcloudy she has worked with LTI M tree.
Dinakar
Uh as a pre-sales consultant in automation solution design for various Industries uh she has a keen interest.
Dinakar
And expertise in data analytics and various automation tools so without further Ado let me hand it to our speaker for the day Jessica Selvin.
Dinakar
Over to […]
Jessica
You he Thea thank you thank you so much for that introduction.
Jessica
And thank you so much uh everyone for joining at uh you know um.
Jessica
So really excited to be uh sharing with you certain insights on the QA strategies to Del deliver Flawless digital app experiences.
Jessica
Right so before we get into the you know the thick of the webinar let me just do a poll.
Jessica
Right so I hope I think you should be able to see a question flash on your screen.
Jessica
Right now uh right um yeah so the question is how do you manage your daily banking activities.
Jessica
So the first option is through your mobile app secondly net banking.
Jessica
And thirdly visiting your branch so I'll just give you a few seconds to answer this as we see the responses.
Jessica
In so yeah I can I can see that the mobile app is the overwhelming option uh everyone seems to have been selecting mobile apps.
Jessica
Right so I think there is a clear majority in this case uh.
Jessica
Right um and this really helps in in terms of setting the context to what would be the discussion here today at the webinar uh.
Jessica
So moving on uh let's see that the evolution of banking uh.
Jessica
Right and how today's banks have evolved right um moving talking about the past uh we knew how it was in terms of visiting.
Jessica
A physical branch and for every single transaction you would have to go.
Jessica
And visit your local bank branch right and then from that the next shift came with the ATM cards uh.
Jessica
Right uh and allowing you to withdraw money with through ATMs debit cards credit cards.
Jessica
And so on and the main Revolution happened with digital banking right as Internet penetration increased.
Jessica
So did digital Banking and online and Mobile Banking uh brought the bank to our fingertips.
Jessica
Right and customers could check balances transfer money uh pay bills without stepping into a branch.
Jessica
So this marked a really significant change um both in terms of how banking transactions are done.
Jessica
But also in terms of customer behavior and customer expectations so this paved the way for the digital first approach along the same lines.
Jessica
Uh you know next the next Innovation was the digital wallets uh things like your Apple pay Google pay uh.
Jessica
And so on um enabling customers to make transactions even more seamlessly.
Jessica
And the phase that we see ourselves now and looking ahead into the future where banking is becoming uh more integrated.
Jessica
And more seamless into our daily lives with Innovations like nfc's uh Biometrics.
Jessica
And liveliness um you know authentication face and voice recognition are also.
Jessica
Now playing a signif ific role uh be it in terms of your transaction processing.
Jessica
And also in terms of authentication so underpinning all this transactions uh sorry the Transformations that has been happening in the banking world.
Jessica
Is the mobile specifically the mobile app where your mobile app is your bank.
Jessica
Right so be it in terms of um today's fastpac digitally driven world.
Jessica
Right uh the mobile has played a key role or a critical role.
Jessica
Right In terms of transforming banking from a location dependent service into a vast ecosystem of financial services.
Jessica
Right that are accessible at any time anywhere so and this is something that is practical even that we are able to relate.
Jessica
To uh in our day-to-day lives right with what we have answered.
Jessica
And seen in terms of the responses in the poll uh right uh.
Jessica
So our day-to-day banking activities are done um via the mobile app.
Jessica
So be it uh account management handling all your transactions and fund transfer uh your bill payments.
Jessica
And also in terms of wealth management right um uh with the rise of um uh you know Mobile Banking what used to require.
Jessica
A lot of financial advisors and institutions can now be managed from a single mobile interface.
Jessica
Right for investment management loan management credit card applications and so on.
Jessica
And also from a security point of view the mobile uh app plays a key role in terms of critical functionalities like card activation.
Jessica
Also enable in things like biometric authentication two- Factor authentication which is all um enabled by your mobile uh app.
Jessica
Right and also lastly and very importantly is the support and services.
Jessica
So there is no restriction in terms of the banking hours.
Jessica
Right uh unlike traditional banking hours the mobile banking support is available 24x7 uh for live chat notifications.
Jessica
And alerts um checking your bank balance and other functionalities right so uh underpinning the the transformation we've seen in banking is the mobile.
Jessica
And the mobile app that enables us to do all these uh transactions seamlessly.
Jessica
Right and another critical point that I want to highlight is how the mobile app has.
Jessica
Also become the first point of interface so um for any critical banking service that is being provided the mobile app has.
Jessica
Now become uh the first point or the primary interaction channel right.
Jessica
So even if you want to reach out to the customer care you go to your mobile app or.
Jessica
Then or maybe you raise a ticket through the self-service portal or if you want any advice um for advisory reasons or uh you want.
Jessica
To apply a credit card um for a credit card or a loan application or uh Investments everything is initiated first.
Jessica
And foremost through the mobile app so uh this becomes critical because if this particular point breaks.
Jessica
Then every other banking service and critical uh functionality in your bank banking services are.
Jessica
Also impacted right so that's where the criticality of the mobile apps uh comes into play particularly we see in the banking sector.
Jessica
Right and also not just in terms of the criticality of the uh you know of a banking app.
Jessica
But also the quality of your banking app is extremely critical.
Jessica
Right be it in terms of the brand image we see that nearly 20% of smartphone users will lose trust in a brand.
Jessica
If they encounter an application bug right and again we can relate to it as users of these applications ourselves.
Jessica
Right and also over a third of smartphone users said that they would delete an app if they encountered a software bug.
Jessica
So uh this is again critical in terms of uh uh the abandonment of your app might really drastically increase if the your performance.
Jessica
Of your application or the functionalities of your application are not uh up to the mark.
Jessica
And also another stat here is that 50% said that the most common reason they would delete an app app is if that it did.
Jessica
Not function as they expected so they want those critical functions to be seamless.
Jessica
And smooth without any bugs so that is the expectation um of the customer.
Jessica
So in light of these heightened customer uh expectations right we also have in the banking sector the complex digital banking infrastructure.
Jessica
Right so we have the channels and access layer uh which forms the UI uh.
Jessica
Right uh so from the users point of view this is their interface the mobile devices uh the browsers the smart devices.
Jessica
And variables like the smart watches and so on so this forms the channels in the access layer which forms the user experience layer.
Jessica
Um uh from the digital banking infrastructure point of view next we have the middle uh wear layer which has the critical functionalities like security.
Jessica
Like things like your two-factor authentication biometric authentication fire wall um also Integrations things like um you know uh trans transaction processing.
Jessica
And so on uh comes into play here yeah and also orchestration.
Jessica
So what are the different uh processing and transaction rules for different U you know banking critical banking transactions.
Jessica
And finally the bank end layer which involves those apis and uh you know uh those um uh digital banking platforms the code banking system.
Jessica
And so on and finally uh with this uh complex banking infrastructure we have those heightened customer expectations.
Jessica
Right uh the expectation is that your app should be as easy to use as Instagram.
Jessica
And the interaction should be as fast as Google right and the transaction should be as seamless as uh Amazon.
Jessica
And also secure as Apple so these are the kind of expectations that every customer has uh when they're downloading an uh your banking app.
Jessica
Right and so it must deliver on that being lag free ensuring 24x7 availability seamless visual experiences.
Jessica
And functional experiences so uh and again reiterating that point that uh how important it is.
Jessica
Because the mobile app is your bank right so and with this complex infrastructure in mind along with the customer uh expectations that we see.
Jessica
Right is your current testing stack capable of addressing these evolving demands.
Jessica
So now we're moving into what are the testing challenges we see in the context set in terms of the trends we're seeing in terms.
Jessica
Of banking right um what are the trends we're seeing here right.
Jessica
So firstly uh in terms of what are the demands the QA teams must meet is firstly the strict Regulatory Compliance.
Jessica
Right so be it in terms of gdpr um ISO 27,0 And1 uh.
Jessica
Right being compliant ensuring your app is compliant and also your testing um methodologies are compliant uh with these uh regulatory requirements uh is critical.
Jessica
Particularly in the banking sector and also at the same time deliver Superior digital experiences uh.
Jessica
Right so for example if a major Bank redesigns its mobile app.
Jessica
Right uh and or they do a major update but as soon as uh the new release.
Jessica
Right the users started complaining about the slow load times or there's some UI glitches uh.
Jessica
Right so what will happen is it will lead to immediate uh app abandonments.
Jessica
And the usage would drop drastically so this will have Direct business consequences.
Jessica
Right drastic business consequences at the same time uh being able to test across multi- Channel ecosystem.
Jessica
So uh banking particularly is a very Omni Channel um in terms of how the users use it.
Jessica
Right somebody might um the user might start a loan application on their smartphone they might go ahead.
Jessica
And continue it later in their laptop uh right so the and if they see that there's a data mismatch or if the data doesn't.
Jessica
Sync properly they might abandon the process entirely right so again leading to it's a direct business impact uh finally able to handle complex use.
Jessica
Cases particularly banking apps uh have uh complex features that uh come into play during testing things like biometric um most banking apps are biometric.
Jessica
Enabled uh right also OCR being able to extract text from images in terms of scanning a check or scanning an ID to verify.
Jessica
The user uh right liveliness testing and so on and with all this.
Jessica
Also being able to optimize your apps experience with actionable Insight so being able to detect.
Jessica
And resolve uh those issues with actionable insights right now in terms of the infrastructure that we talked about.
Jessica
Right the complex banking infrastructure what are the corresponding QA challenges we see.
Jessica
So in the presentation layer we see that functionally managing the testing infrastructure.
Jessica
Right uh ensuring that your um device coverage is high but at the same time managing that infrastructure is could be a pain point.
Jessica
For a lot of QA teams at the same time being able to validate these complex user Journeys.
Jessica
And if you're uh running your regressions maintaining those scripts right uh for frequent updates uh your scripts might break uh.
Jessica
Right uh there could be some expath locator changes U making your scripts flaky.
Jessica
And so on right and also on the performance side being able to identify is there's any uiu performance bottlenecks is there any uh backend.
Jessica
Um uh sorry a a peak in the CPU utilization that might be impacting your uh apps performance.
Jessica
And so on also in the middleware layer and the backend layers.
Jessica
Right uh the API testing across environments uh seeing if there's any failed apis or slow loads for any apis that might be impacting.
Jessica
Uh you know the user experience right so these are the kind of testing.
Jessica
And uh QA challenges that we see with come which directly corresponds to these layers of uh you know complex digital banking infrastructure.
Jessica
That we see right and in context of this again we have a quick poll um I think the question would be Flash again.
Jessica
In front of you uh in a while yeah so um in terms of as a QA or being part of a QA team how.
Jessica
Often uh do you see um you know a release or app updates.
Jessica
Right so that's the question the first option is every week or bi-weekly monthly or quarterly.
Jessica
So I'll just give a few seconds for the replies and responses to come in […]
Jessica
So yeah we're seeing mainly uh it's a split between bi-weekly and monthly uh.
Jessica
Right so there are pretty much um very frequent uh releases uh going on in most QA teams.
Jessica
Right which you need to keep up with in light of these challenges that we discussed as.
Jessica
Well right so yeah U moving on to that moving on from that um the modern banking complexities that you see.
Jessica
Right require modern testing techniques that are holistic and also agile right.
Jessica
So in that context we have um uh you need to adopt a winning for formula in terms of ensuring that you do a shift.
Jessica
Left in terms of your testing strategy so firstly mobile uh modern banking apps cannot afford to discover bugs later in the development Cycles.
Jessica
Right so shift left testing brings that testing closer to home uh in the sense of the closer to the initial phases of development.
Jessica
So allowing teams to identify and process those um potential flaws early on like.
Jessica
So this is more like a proactive approach in terms of it significantly first reducing time.
Jessica
And effort and also the cost in terms of fixing bugs that are found in the later stages.
Jessica
So instead of waiting for your app to uh or your app's build to reach to the deployment production stage uh.
Jessica
Right the testing is introduced in the requirement and the design phases itself.
Jessica
And what really um plays a key role in this is one is comprehensive test coverage.
Jessica
Right ensuring that you have a diverse and flexible scalable testing infrastructure.
Jessica
Right that enables uh efficient testing across environments reducing bottlenecks and secondly what really helps is to implement um you know AI based Solutions incorporate.
Jessica
That into your testing techniques so what we see firstly in terms of the AI agents.
Jessica
Right being able to autonomously uh create your test scripts and also at the same time being able to orchestrate that execute.
Jessica
That in an optimized way and have observability agents that will be able to to detect those performance bottlenecks next in the Predictive Analytics front.
Jessica
Being able to see what is the responses uh response times of your application what are the network.
Jessica
And API data uh right and at the same time being able to have test coverage both in terms of infrastructure like I mentioned.
Jessica
And also in terms of the diversity of the use cases.
Jessica
So uh be it testing for Biometrics OCR liveness testing payment testing being able to cover all these complex uh use cases.
Jessica
Uh in a complex uh in a comprehensive uh device infra coverage.
Jessica
Right and also enabling all of this to be in a sharable report format.
Jessica
So that you can have a strong and transparent collaboration between the dev.
Jessica
And QA that also is a very critical uh part of this.
Jessica
So with that introducing Pcloudy which is really designed to help you win with these challenges that we've presented uh the thought process.
Jessica
Is to develop solution layers according to these challenges observed right and that's where our AI power digital experience testing platform comes in.
Jessica
Right so talking about the core layers of our solution right the first uh.
Jessica
And foremost comes our diverse device coverage right so we have 5,000 plus device browser coverage uh combinations in terms of these being real devices.
Jessica
So we do not support mainly simulators or emulators these are all real devices that are hosted in our Global uh infrastructure.
Jessica
So we have multiple data centers we have it in the US uh few in India uh Singapore the Middle East.
Jessica
And also moving further to Europe and so on so we have a a global device coverage.
Jessica
And also in terms of the variety of devices available we have all the latest OS versions as soon as they're in the market.
Jessica
Uh we incorporate them into our and add them into our uh device coverage.
Jessica
Right and also supporting other uh devices like smart TV smart watches Uh custom devices zebra devices.
Jessica
And so on and all of this is available in a secure deployment option.
Jessica
Right so be it on premise lab in a box which is a quick to implement uh on premise setup uh a private Cloud which.
Jessica
Would be exclusive service space for you uh where you can customize the devices you want that will be available for you 24 bar7.
Jessica
And a publicly available Cloud uh with a very um diverse range of devices next talking about our solution layers which we will Deep dive.
Jessica
In the further slides as well but uh firstly functional experience testing.
Jessica
So this is where your manual and your automation functional validation would come into play uh.
Jessica
Right backed by our device coverage right so you'll be able to test um for across different browser versions.
Jessica
And Os versions for mobile and web applications uh right and uh you'll be able to trigger your automation scripts from your existing Frameworks.
Jessica
If you have any so we pretty much integrate with all the open source Frameworks like APM selenium uh espresso play.
Jessica
Right and so on and also performance experience testing this is another exciting layer in our solution uh.
Jessica
Right where we provide 60 plus performance metrics right critical performance um insights as.
Jessica
Well which will identify where are those bottlenecks uh where why could there be a lag in a certain point in your testing uh.
Jessica
Right is there any page transition that's slow uh is there any frames that are janky uh is there a sudden spike in the CPU.
Jessica
That could be impacting my app's performance and so on so these are the kind of detailed uh visualizations you will get with 60 plus.
Jessica
Uh metrics and finally on the digital experience monitoring which is synthetic monitoring that is more for uh apps that have moved into production.
Jessica
But still monitor continuously right so what we will do is we will mimic user Behavior Uh.
Jessica
Right and create scripts uh using AI that will run continuously 24 by7.
Jessica
And give you that realtime status and dashboards that will help you proactively detect any anomalies in your production application as.
Jessica
Well and finally the AI agents that drive this testing cycle right.
Jessica
So firstly we have Cube pilot which is a test creation agent uh.
Jessica
Right so this will autonomously create those scripts you don't need any coding uh.
Jessica
Right so in a matter of minutes it will be able to create an entire test Suite uh.
Jessica
Right which you can go ahead and just trigger and execute so we have selfhealing Incorporated by default uh.
Jessica
Right which will fix your scripts right and as well as an orchestration agent that will distribute your scripts across the devices in an optimized.
Jessica
Way and finally the analysis part which is the observability agent that will be able to detect those anomalies.
Jessica
And send alerts accordingly right so the AI agents are driving our solution layers.
Jessica
And the solution layers are based on uh the challenges that I've um just highlighted in terms of the digital banking uh area.
Jessica
Right so this is the um these are our solution layers now moving further.
Jessica
And deep diving into the functional experience part right uh so these are a few Snippets from our tool of course.
Jessica
If you are uh interested to know more you can always reach out.
Jessica
And we can give you a more detailed customized demo uh but here's a snippet of our um functional experience where you'll be able.
Jessica
To do uh validate critical user Journeys so as soon as you click on connect to any of these devices you will have complete access.
Jessica
Of the device with you and you'll be able to test for uh your critical user Journeys like fund transfers loan applications user login.
Jessica
And authentication and so on we also have q lens which is a visual intelligence feature.
Jessica
Right uh where we will be able to see if there's any um changes in the UI in the new bills.
Jessica
Right also accessibility validation Network simulation so you'll be also able to simulate your um the device.
Jessica
And configure we have throttled the Wi-Fi such that you can configure to different network speeds.
Jessica
So you can see how your app is behaving in different uh you know uh Network speeds.
Jessica
And also you can do geolocation testing so for example if your app is um GPS enabled.
Jessica
And you want to test as if your device behave uh is in different locations you'll be able to simulate that as.
Jessica
Well uh right and test for different locations and of course we have um browser.
Jessica
And device coverage mobile device coverage so you'll be able to do crossplatform testing.
Jessica
Right and to scale your functional testing right with the AI powered automation agent that I was talking about with C pilot.
Jessica
You will be able to uh automatically generate those scripts right so drastically saving your time as.
Jessica
Well as your automation resources um trigger those test Suites right in our parallel execution engine.
Jessica
So you'll be able to run parall uh right uh hundreds of parallel threads uh with selfhealing engine which is incorporated to ensure.
Jessica
That your scripts uh do not flake and do not break right um.
Jessica
And at the same time Distributing it intelligently uh with our smart allocation or the test orchestration engine.
Jessica
And uh with our 5,000 plus device browser infra right and at the same time you will at the end have those Advanced automation reports.
Jessica
Right for every uh test case you'll be able to see the video the logs um APM selenium logs uh.
Jessica
Right as well as the CPU and memory metrics uh right.
Jessica
So this is the this is how you can scale your functional experience testing with us.
Jessica
So uh and also you'll be able to of course integrate your existing scripts as.
Jessica
Well and Trigger it um um from your framework and into our platform next talking about our second solution layer which I was talking about.
Jessica
Which is performance experience testing right uh again what forms the basis of it is our diverse real device infrastructure uh which really helps.
Jessica
You to um see if the difference in your apps performance from device device.
Jessica
So you'll be able to do that comparison the direct comparison right.
Jessica
And second layer that forms uh the critical layer is the performance our data collection engine which is going to be able to track all.
Jessica
The 60 plus metrics so from a user's point of view it will pretty much be like as if you're doing a functional validation you're.
Jessica
Just going and mimicking a user's Journey but in the back end there will be 60 plus data metrics track it will collect all.
Jessica
Of that and process it and finally the visualization engine which will collect all this data plot it into graphs plot it into charts.
Jessica
Right um so that it's easily understandable and also you'll be able to see the corresponding um session video for that point in time.
Jessica
For all those metrics uh right with realtime graphs and Analysis and finally our ml-based anomaly detection.
Jessica
Right so this will be able to classify certain issues if there was a slow web page load or if there's a slow.
Jessica
Um you know uh slow API endpoints or failed API and points um janky frames.
Jessica
And so on right so you'll be able to see all that um uh analysis.
Jessica
And insights as well so these are a few uh screen grabs from uh the performance experience testing you'll be able to see.
Jessica
Uh on the left hand side you can see all those autogenerated AI insights with all those different metrics um similarly the time series graph.
Jessica
With the corresponding um you know video the screen grab of the same uh along with the API calls uh.
Jessica
Right so I'm just giving you a very brief rundown of course if you want a more detailed uh uh you know view.
Jessica
You will be able to you can just reach out to us.
Jessica
And we can give you a deep dive demo into all these different metrics.
Jessica
And how it will help you um you know get those metrics that are impacting your uh apps performance uh again page transition uh seeing.
Jessica
All the frames and what are the errors uh right is it a uh janky frame uh.
Jessica
Right and uh is there a delay in your page transition and.
Jessica
So on so these are the kind of visualizations you'll be able to see.
Jessica
And also we've just uh to show you the level of detail in which we've gone into uh.
Jessica
Right here are some of the metrics uh that are available for Android.
Jessica
And iOS uh right so of course again if you want more details please reach out to me.
Jessica
And also in terms of scaling your app performance testing this is more from the functional side where you're just triggering um a simple flow.
Jessica
At the same time you can do this in the context of load testing as.
Jessica
Well where you can trigger your existing jmeter scripts uh right and Trigger the load.
Jessica
And then after that you can run the Pcloudy Performance Engine.
Jessica
And track the metrics and get the reports for that as well.
Jessica
Right and uh moving further to the observability uh part of it which is the synthetic monitoring.
Jessica
So this is more for your apps that are in production right.
Jessica
So y Qpilot AI will create those fully autonomous scripts for critical user Journeys.
Jessica
And you will be able to uh run it 24 by 7.
Jessica
Right so you'll be able to constantly get uh real time insights 24 bar 7.
Jessica
Right so the UI performance metrics the network and back backend API uh details uh the logs.
Jessica
And um you know uh the app performance on device metrics and.
Jessica
So on so you'll be able to see those critical uh user Journeys you'll be able to mimic that uh create that with autonomously.
Jessica
With our Qpilot and run it 24 bar7 in your production application to get those insights uh to be be more proactive even.
Jessica
In terms of after the release to get those uh anomalies and proactively uh identify if there are any uh bottlenecks.
Jessica
Right and also in terms of the critical uh testing use cases that I was talking about.
Jessica
Right so at Pcloudy we support um QR code scanning so for example if your device we are a device U Cloud platform.
Jessica
Right so uh if to test for scenarios that involv using the camera.
Jessica
Right uh we have the option of injecting a particular image so you'll be able to inject the QR code.
Jessica
Also in terms of file transfer right you'll be able to um transfer PDF files image files.
Jessica
And also we support OCR which is uh OCR scanning which uh in case if uh for a particular client we actually had this use.
Jessica
Case where uh the user um the app would actually first scan the ID extract the text from the ID.
Jessica
And validate whether the user was a valid user and then allow them to enter into the application.
Jessica
So we supported testing for OCR scenarios as well and then of course things like uh liveliness testing.
Jessica
And biometric testing so we support for video injection and also testing for biometric.
Jessica
So if your app is biometric enabled you will also still be able to test both in in terms of functional manually as.
Jessica
Well as automation uh we also support geolocation testing Networks simul uh simulation uh localization testing.
Jessica
And accessibility testing as well and also we have SIM enabled devices.
Jessica
Right so this is again something that is um pretty much very uh common in other banking app scenarios where notification.
Jessica
And OTP testing is um very much um a part of the critical workflows.
Jessica
So payment testing and uh SMS verifications can also be tested in our devices.
Jessica
Next talking about the secure deployment options that we have right so uh we have a plug-in play option.
Jessica
Right which is also what we call lab in a box which is again unique to Pcloudy where we can do a quick.
Jessica
On premise setup for you right so typically on premise um would be required typically in banking scenarios with all the regulatory requirements.
Jessica
Right so you can start small uh with our plugin play lab in a box set up.
Jessica
Right um which would uh which is pretty much an instant setup uh.
Jessica
Right there's no there's near zero latency right and it's portable is very easily portable.
Jessica
And the data will not leave your network so from a security standpoint.
Jessica
Also you're covered right but at the same time you can scale flexib flexibly with our private Cloud.
Jessica
So we have scalable infrastructure so you'll be having a dedicated uh server space for you uh.
Jessica
Right so um you will have access to your Preferred Choice of devices 24 R 7even.
Jessica
But at and at the same time the infra maintenance is on us.
Jessica
So Pcloudy will do the maintenance for you so there'll be.
Jessica
No infra maintenance hassle right and secure in P Cloud's data centers.
Jessica
And 24 by7 you will have um technical support as well.
Jessica
So this is our uh recommended deployment option uh especially in banking scenarios where you'll start small with our lab in a box.
Jessica
And you can then scale uh as per your requirement flexibly with our private cloud option.
Jessica
And also in terms of our uh Integrations we like I mentioned we integrate pretty much seamlessly uh.
Jessica
So um all the automation tools APM selenium espresso right and also all the Frameworks that you see here collaboration tools um jira uh.
Jessica
Right and also cicd so you'll be able to trigger your suets pipelines.
Jessica
Right from your um jira itself uh sorry your um cicd tool.
Jessica
Right be genkins Azure devops we much integrate uh right and also in terms of performance um.
Jessica
And project management tools as well and also we integrate with app distribution tools like test flight.
Jessica
And App Center uh that will enable you to install uh those applications or your bills uh on our devices.
Jessica
So I'm pretty much done here and I hope this session was informative for you just a sumarize.
Jessica
So we have seen how um you know what are the criticalities of a banking app or a mobile banking app in the modern.
Jessica
Uh you know bfsi sector that we see and also uh what are the challenges that QA teams face particularly with complex uh digital banking.
Jessica
Infrastructure at the same time with customer expectations being so high and what are the three solution layers um.
Jessica
And the unified digital experience AI first platform that Pcloudy offers.
Jessica
Right so with that uh I will take it to Q&A now.
Jessica
So if there are any questions uh I'd be happy to take it.
Jessica
Now yeah so I'm seeing one question coming in can we customize the threshold for the performance metrics.
Jessica
Yes so um by default they may be a set threshold right.
Jessica
So for example uh 3 seconds is a slow page load right.
Jessica
But if you want to um change that or configure that make it 2 seconds or 4 seconds you'll be able to do that.
Jessica
And your reports will and visualizations will be reflected accordingly yes so you can customize thresholds for performance.
Jessica
Metrics okay I see another question coming in can you add validation.
Jessica
And assertion steps through Qpilot yes you will be able to do that as.
Jessica
Well so um uh you can pretty much give uh like in plain natural language um validate if login button is enabled uh validate.
Jessica
If uh login button exists these kind of um validations and assertions conditions as.
Jessica
Well can be um added in simple plain natural language in your Qpilot steps.
Jessica
Yes are there any more questions in what formats are the reports generated test reports generated yeah.
Jessica
So these are HTML reports right so that they are easily sharable links.
Jessica
Right so you don't need to um you know the person you're sharing it with need not be a Pcloudy user.
Jessica
They will be able to just easily access it through the link.
Jessica
Right so uh this enables easy collaboration between as I was saying q.
Jessica
And Dev team so these are very easily sharable reports HTML reports that are uh generated for every session be it manual or an automation.
Jessica
Okay can I migrate my automation scripts and get these reports for different uh devices.
Jessica
Yes you'll be able to uh uh run okay I think what the user here means is to uh can I run my automation scripts.
Jessica
From my framework and get the reports for different devices yes so for every session that you trigger.
Jessica
Right be it from your automation framework even you will be able to get uh those uh reports for that particular um you know framework.
Jessica
From be it say for example you've triggered APM scripts on three devices.
Jessica
Right parall you'll be able to get separate reports for each of those […]
Jessica
Sessions I hope that answers the […]
Jessica
Question yeah are there any more questions else I will hand it over to […]
Dinakar
Okay do I need to have to know programming languages to use uh Qpilot.
Jessica
No you do not need to know programming uh you do not need to have uh programming skills.
Jessica
So the main reason is because our AI model is very accurate it generates a ready to run script.
Jessica
So the scripts are error free and uh what happens is um you will be able to um you know trigger the script.
Jessica
And it's ready to run you just need to give the uh script a natural language.
Jessica
And uh generate it and what happens is every step is getting executed in the back end.
Jessica
Right so this ensures that the script accuracy is very.
Jessica
High.
Dinakar
Yeah there are more questions can we utilize the existing APM scripts.
Jessica
Yes you'll be able able to um you know ex utilize your existing APM scripts you don't need to uh.
Jessica
So if you've already have your existing Frameworks we're not saying to migrate everything to Qpilot you can run your uh existing scripts.
Jessica
Your APM scripts from your Frameworks and for scaling up you can uh use Qpilot to autogenerate those scripts.
Dinakar
What about mock tests um can you uh ashata if possible uh can you please explain a little further by what the cont text.
Dinakar
Is regarding mock test.
Jessica
And I'll be happy to answer or else you can definitely reach out to me as.
Jessica
Well and I'll be happy to […]
Jessica
Answer.
Dinakar
Okay I see no further.
Dinakar
Questions can we use tools like wik in your environment.
Jessica
I would have to check on this specific tool typically any open Source tool or automation framework we do integrate um let me just check.
Jessica
On the Yar tool and get back to you Ash.
Dinakar
Sure all right uh great uh thank you Jessica well uh it's been a pleasure listening to you um.
Dinakar
And thank you for sharing your words of wisdom and doing a deep dive into you know what are some QA strategies.
Dinakar
That we can follow for our banking applications and your presentation has really covered a lot of practical insights on the way forward.
Dinakar
To you know really get the uh get the ball rolling in terms of digital experience testing itself.
Dinakar
So thank you so much uh and thank you to each one of our participants who were you know active participants who were taking part.
Dinakar
In the polls and asking questions we we loved having you here uh.
Dinakar
And we sure some of these ideas that we spoke about some of these insights that we' have shared uh that that Jessica had shared.
Dinakar
Has sparked a few ideas in you that you can like think through.
Dinakar
And Implement uh and also as we promised as promised we will shoot out the banking app testing Playbook uh via email to each one.
Dinakar
Of you so do look forward to that uh email from us.
Dinakar
And do feel free you've got the contact details on screen right.
Dinakar
Now you can reach out to Jessica by writing an email to her or you can.
Dinakar
Also write to us at info@pcloudy.com um you know use the live chat option that we have on our website uh on www.pcloudy.com.
Dinakar
Uh call the number or just schedule demonstration unfortunately we were not able to show you a demonstration of how it looks.
Dinakar
But I think the screen grabs that Jessica has shared uh does Justice to uh what how it would look like when you run.
Dinakar
Your tests and get a report out right and there is so much more uh to testing your digital banking apps.
Dinakar
So if you do want to if you do have some specific customized requirements uh please do reach out we'll be more than happy.
Dinakar
To re uh to kind of tackle that with you uh on a call.
Dinakar
And see how we can help you out with your testing um with that thank you once again for being an engaging audience.
Dinakar
And have a great evening.
