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Industeries: BFSI

admin | Posted on | 2 min Read

Helped a Singapore based Banking Client save 3X returns by providing 5X test coverage

About Client

A multinational banking and financial services corporation headquartered in Singapore and operating for more than 50+ years. The company offers a wide range of banking and financial services to individuals, small and medium-sized enterprises, and large corporations, including deposit-taking, lending, trade financing, treasury and markets, wealth management, and insurance. The company is also recognized as a leader in digital banking and innovation with a focus to improve customer experiences and drive operational efficiencies through technology.

Business Challenges

The main challenge that the banking firm faced was the scalability of their solutions across a wider range of android device combinations to cater to various markets in the Asia region. What more was the need to scale up their solution on a limited budget to ensure quality and cost effectiveness.

The firm was already using a cloud based testing solution to cater to their needs, however, with the new requirements of a cost effective solution and a wider test coverage, they started to explore the right solution that meets their needs.

One of the non-negotiables in their requirements was the need for a cloud platform that will support various automation frameworks to continue to run various automation scripts on various real devices.

Summing up, they’re main concerns were to look for a solution with –

  • A wider test coverage (wide range of android devices)
  • low end devices for the India region
  • Affordable cost
  • Advanced Automation Capabilities
  • Integration with various Automation frameworks & tools

One of the unspoken needs of any firm in the banking industry is the need for robust security measures to ensure a completely safe and secure environment for testing their applications and platforms. Meeting the various security standards and compliance requirements can be challenging, however, thanks to pCloudy’s adherence to high security standards and international compliances, there is no doubt that our offerings reflect a reliable solution for testing with confidence.

Our solution was designed to help the banking firm meet the challenge of achieving a wider test coverage within their budget constraints. With pCloudy’s Device Lab offering on the public cloud, we were able to offer a comprehensive range of devices with different OS and platforms that allowed the client to scale up their testing efforts while minimizing costs.

This meant that banks could conduct testing on a variety of devices and platforms, including the latest models, without having to invest in expensive licenses for scaling. Furthermore, the banking firm was able to seamlessly migrate to our solution, which was much easier to use, compared to their previous testing setup. Our platform offered a user-friendly interface that made it easier for them to run their automation scripts and execute their test cases efficiently.

One of the added advantages of using our platform was its ability to integrate seamlessly with various automation frameworks and tools, allowing banks to leverage their existing automation scripts and tools without the need for extensive reconfiguration.

The seamless integration with various automation frameworks and tools provided by pCloudy meant that banks could easily incorporate our platform into their existing workflows, making it easier for them to streamline their testing processes and deliver high-quality applications and platforms to their customers.

Result

By choosing pCloudy’s cloud-based testing platform, the banking firm was able to scale their testing efforts with ease and at a lower cost. Our solution was designed to be scalable and cost-effective, allowing banks to expand their test coverage without going over their budget.

The client was able to widen their test coverage by up to 5 times, which helped them ensure that their applications and platforms were tested thoroughly across a wide range of devices and platforms. This helped them deliver high-quality products to their customers, enhancing their overall customer experience.

Moreover, the cost savings offered by our platform were significant, as the client was able to save close to 3 times the costs compared to their previous solution. This helped them maximize their return on investment and allocate their resources to other critical areas of their business.

Overall, pCloudy’s solution was an ideal fit for the banking firm, as it allowed them to seamlessly migrate to the platform, integrate their automation scripts, and widen their test coverage while enjoying a cost-effective solution that fit within their budget. Our scalable and cost-effective solution helped the banking firm achieve their testing goals, delivering high-quality applications and platforms to their customers with ease.

admin | Posted on | 2 min Read

Accelerated app adoption for a US-based healthcare insurance company

About Client

An American health care company that sells health care insurance and related services, such as medical, dental, pharmaceutical, behavioral health, long-term care, and disability plans. through insurance, benefit programs, and Medicare. The company’s network includes 22.1 million medical members, over 690,000 primary care doctors, and over 5,700 hospitals.

Company Size: 10,000+

Business Challenges

It is critical for healthcare organizations to provide uninterrupted services to their users 24/7. Our client wanted to launch a new mobile app to improve member engagement by providing a mobile-enabled lifestyle for high-risk maternity and neo care. Their objective was to achieve test coverage across a wide range of devices and increase adoption through better user experience. They wanted a faster time to market and deliver tangible features in quick succession.

Our client was facing some challenges in fulfilling these requirements as they had insufficient devices for testing. A single bug in the app could be fatal for a patient who uses the app, and this is why the app quality standards were quite high. A large user base also makes it difficult to make the app compatible with every device-browser combination.

Our Solution

We offered them a private dedicated cloud-hosted on pCloudy’s enterprise-grade secure datacenter in the US and in India. It was a perfect solution for them as their globally distributed teams could access the devices at any time from anywhere.

The most important thing is that we offered 24/7 support for uninterrupted access to the devices.

Result

Our client was able to perform high-quality app testing in less time to meet the stringent delivery deadlines. Our AI-powered automated testing bot also proved to be highly beneficial for our clients as it helped them save time and resources. It helped them achieve better test efficiency without any human intervention.

Achieved 80% user base coverage for device and OS in testing. Faster time to market with mobile automation. Enabled seamless omnichannel experience through API level automation. Saved USD 200K in test environment cost Through cost-effective cloud-based devices lab.

admin | Posted on | 2 min Read

Helped a European Banking Firm cut down on their App Testing Costs by 20X

About Client

One of the leading digital European banks that has been operating for more than 15 years and providing retail banking products and services in the European region. The company predominantly offers its services and products through various online channels and mobile banking platforms. A lot of their efforts go into ensuring a seamless digital experience across their product offerings to ensure a flawless consumer experience.

Company Size: 10,000+

Business Challenges

With a lot of emphasis on ensuring a flawless consumer experience across all their digital portfolio with a major focus on their banking application it becomes imperative that the need to test their platforms across multiple real devices is a non-negotiable

One of the biggest challenges that the banking firm faced was the lack of a system to acquire real devices faster and more efficiently. The current process that they used was a drawback as it took a lot of time and effort to set up the physical devices and also had restricted verification to test across these devices.

The cost of procurement of these devices was another major setback as acquiring new devices and maintaining them was not a cost-effective solution to budget in.

Parallel testing was another bottleneck as testing was more restricted to sequential testing by the user physically.

Our Solution

One of the real doubts that exist in the banking space is the need for high security standards to ensure an absolutely safe and secure environment to test their applications and platforms. Clearing the various security standards and compliances that were set made it easy for the banking firm to rely on pCloudy’s cloud-based testing platform.

The cloud-based testing solution was found easier and more beneficial as compared to the drawback of purchasing new devices from time to time and maintaining them. The decision was narrowed down to two vendors for their Private and Public cloud offerings. However, taking into consideration the cost, flexibility and security, pCloudy’s private cloud solution was deemed more adaptable and user-friendly.

pCloudy’s private cloud devices were used for both manual and automation testing of the firm’s mobile application. Regression and Functional testing were performed with much ease on the platform and they could scale up their automation to a great extent. Parallel testing on unlimited devices together made their releases much faster.

Result

pCloudy’s solution to provide multiple devices virtually over the cloud along with the flexibility of choosing your device models helped the bank in scaling their testing efforts. The capabilities of Parallel Testing, Automation and secured test environments with all the security compliances in place made it all the more easy for the firm to rely on pCloudy as their go-to testing platform.

The customer is immensely satisfied with the services rendered to them as it has greatly met and transformed their automation and manual testing needs. So much so that the contract was extended to render the service for three consecutive years.

With a large test infrastructure and a robust set of features and capabilities pCloudy was able to help the banking firm save previous revenue by 20X.