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Technical Support Engineer

At pCloudy (View All The Jobs)

0-1 Year

Location: Bangalore

Basic Requirements:

  • Experience level: 0-1 year
  • Shift Timings: Night shift (typically from 10:30 PM to 7:30 AM)
  • Non working days: Friday and Sunday (Shift Plan may change and the candidate should be flexible for the shift timings)
  • Qualification - BCA / BSc Computer Science/ BE Computer / B.Tech Computer (Master Degree candidate also fine )
  • Communication - Excellent written and oral communication skills are required.

Job Description:

  • Candidate should be able to technically understand the product.
  • Manage the support tickets by taking ownership of the support portal.
  • Should be a good team player and should be able to work collaboratively with other support staff.
  • Good written and verbal communication skills.
  • Prior experience in support for Test solutions/platforms in mobility will be an added advantage.
  • Any prior experience in support for foreign clients will be an added advantage.

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